HomePro Plugins Support Center

HomePro Plugins – Support & Documentation

Thank you for choosing HomePro Plugins. This documentation center
provides installation guides, licensing information, WooCommerce integration instructions,
troubleshooting resources, frequently asked questions, version history, and customer support
for the complete HomePro plugin ecosystem.

Supported Plugins

HomePro Suite

All current HomePro plugins in one license, including Email, CRM & SMS, unrestricted languages, bookings, live chat, and complete WooCommerce My Account endpoint control.

HomePro ClientConnect Live Chat

White-label AI live chat with a complete 20-entry knowledge base, updated service and pricing guidance, visitor tracking, human transfer, attachments, and a WordPress support inbox.

HomePro Email, CRM & SMS

An integrated WordPress platform for email marketing, customer management, quotations, invoices, SMS campaigns, automation, AI-assisted drafting, and performance reporting.

HomePro Mail Gateway

Secure inbound and outbound WordPress email transport with Google Workspace, SocketLabs, SMTP, IMAP, queues, and logs.

HomePro Donations

Fundraising campaigns, donor management, responsive administration, and verified refunds.

HomePro PayPal & Venmo

Verified PayPal and eligible Venmo checkout, receipts, notifications, and provider refunds for donations.

HomePro Global Language Selector

A searchable global language and country selector with automatic translation, saved visitor preferences, menu placement, and shortcode support.

HomePro Bookings & Appointments for WooCommerce

Flexible WooCommerce bookings with responsive management, bulk actions, filters, resources, reminders, exports, and Google Calendar synchronization.

HomePro WooCommerce Account Manager

Give store owners complete control over the consumer-facing WooCommerce My Account menu.

Installing a HomePro Plugin

Sign in to your HomePro customer account.
Open My Account → Plugin Downloads.
Download the directly installable plugin ZIP file.
Sign in to the WordPress Dashboard of the website where the plugin will be installed.
Go to Plugins → Add New Plugin → Upload Plugin.
Select the downloaded ZIP file without extracting it.
Click Install Now.
Activate the plugin.
Enter and activate the license key when the plugin requests it.

Before installing or updating a plugin on a production website, create a complete backup
of the website files and database.

Updating HomePro Plugins

Active annual licenses include access to eligible plugin updates during the license period.
Depending on the plugin and release configuration, updates may be installed through the
WordPress Plugins screen or downloaded from the HomePro customer account.

Manual Update

Download the latest plugin ZIP from My Account → Plugin Downloads.
Go to Plugins → Add New Plugin → Upload Plugin.
Upload the new ZIP.
Choose the option to replace the currently installed version.
Confirm that the plugin remains active after the update.
Clear the website, server, and browser cache.

HomePro plugin updates are designed to preserve existing settings, licenses, products,
customer data, and configuration unless a release note specifically states otherwise.

License Activation

After a successful eligible purchase, the customer receives a HomePro license key. The
license can also be retrieved from:

My Account → Plugin Licenses

License plans may include:

Personal: generally intended for 1 website.
Business: generally intended for multiple websites.
Agency: intended for larger multi-site usage according to the plan terms.
HomePro Suite: provides access to included HomePro plugins under one plan.

License Validation

A HomePro plugin may securely communicate with the HomePro licensing service to validate:

License status
Licensed plugin
Expiration date
Activation limit
Registered website or domain
Update and download eligibility

Do not publicly share a license key. Treat it as private account information.

Plugin Downloads

Purchased plugin files are available from:

My Account → Plugin Downloads

A download appears when:

The customer is signed in to the correct HomePro account.
The customer has an active matching license.
The plugin release ZIP has been published in the HomePro download manager.
The license has not expired, been refunded, or been revoked.

HomePro Suite customers may receive access to all plugins currently included in their
active Suite plan.

If a License Appears but the Download Does Not

Confirm that the license is active.
Confirm that you are signed in using the email address connected to the purchase.
Refresh the Plugin Downloads page.
Clear the website and browser cache.
Contact HomePro Support if the file remains unavailable.

WooCommerce Checkout Integration

HomePro plugin purchases are processed securely through WooCommerce and the enabled
payment gateways on the HomePro website.

The checkout experience may include:

Direct Pay Now checkout
Add to Cart for customers purchasing multiple products
HomePro plugin logo beside the product name
Removal of the unnecessary Additional Information section for plugin orders
Automatic license creation after confirmed payment
Secure customer download entitlement
Order and licensing details in the customer account

HomePro does not add the former 4.5% platform service fee to plugin purchases. Customers
are charged the displayed product price, plus any legitimate tax required by the checkout
configuration.

Accepted Payment Methods

Available payment options depend on the active WooCommerce payment gateways, customer
eligibility, device, browser, country, and transaction settings.

Available methods may include:

Visa
Mastercard
American Express
Discover
Stripe credit or debit card payments
PayPal
Venmo, when eligible through the configured PayPal integration
Apple Pay
Google Pay
Link
ACH payments
Amazon Pay
Afterpay
Affirm
Klarna

The checkout page displays the methods currently available for the customer’s transaction.

30-Day Money-Back Guarantee

Eligible HomePro plugin purchases may be covered by a 30-day money-back guarantee,
subject to the applicable refund policy, exclusions, and account status.

A refund request should include the order number, purchased plugin, reason for the request,
and any relevant troubleshooting details. Approved refunds may deactivate the related
license and remove access to premium downloads and updates.

Plugin Showcase Pages

Every HomePro plugin may have a dedicated WooCommerce-style showcase page containing:

Plugin cover image
Dedicated HomePro-branded plugin logo
Short description
Detailed product description
Current version
Feature list
Compatibility information
Personal, Business, and Agency pricing
Add to Cart and Pay Now actions
Documentation and Support links
Changelog
Customer reviews
Related HomePro plugins

The main Featured Image is used as the page cover. The dedicated Plugin Logo is used beside
the plugin title, in related-plugin cards, and in supported WooCommerce cart, checkout,
order, and email displays.

Customer Reviews

Customers may submit feedback through the Reviews section of an eligible plugin showcase page.

Reviews may include:

A 1–5 star rating
Written feedback
Reviewer name
Submission date
Average product rating

Reviews should relate to genuine product experience and must not contain confidential,
abusive, misleading, or unrelated information.

HomePro Language Switcher

HomePro Language Switcher allows website administrators to offer user-selected languages
through a responsive switcher.

Common Features

Select and manage desired languages
Custom language names and regional variations
Flag and label display options
WordPress menu integration
Shortcode support
Responsive desktop, tablet, and mobile layouts
Custom colors and HomePro styling

Shortcode

Available shortcode names may vary by plugin version. Review the active plugin settings
for the exact shortcode supported by your installed release.

HomePro Email, CRM & SMS

Current version: 1.3.8

HomePro Email, CRM & SMS combines responsive email marketing, subscriber verification, automation, reporting, customer relationship management, quotations, invoices, SMS campaigns, and optional AI-assisted SMS drafting inside WordPress.

Installation and initial setup

Install and activate the HomePro Email, CRM & SMS ZIP.
Open HomePro Email & CRM in WordPress.
Configure the sender name, sender email, company mailing address, and a trusted SMTP or transactional email provider.
Create or import email subscribers, build a template, and send a test campaign.
If using CRM documents, review client fields and confirm the WooCommerce Quotations and Invoices endpoints.
If using SMS, open SMS Settings, select a provider, enter its credentials, test authentication, and send a test SMS before publishing the form.
Optionally add an OpenAI API key for Erika AI-assisted SMS drafting.

Email campaigns and subscriber management

Mailchimp-style visual builder, reusable blocks, HTML import, source editing, and responsive previews.
Campaign-specific sender details, scheduling, queued delivery, pausing, resuming, and test messages.
6-digit verification for public subscriptions and unsubscriptions, directory lookup, consent records, preferences, and suppression controls.
CSV and Excel import or export, contact search, welcome automation, and duplicate-send protection.
Delivery, open, link-click, unsubscribe, recipient, and optional approximate-location reporting.
Configurable automatic resends to non-openers that expire 7 days after the original campaign starts.

CRM, quotations, invoices, and WooCommerce

Use email subscribers as CRM clients with company, phone, billing and shipping addresses, tax ID, tags, notes, status, and preferred payment method.
Create branded quotations and invoices with line items, taxes, discounts, dates, notes, secure public links, email delivery, and print or PDF support.
Convert quotations to invoices and track document statuses and invoice payments.
Display responsive Quotations and Invoices sections in WooCommerce My Account.
Display WooCommerce tokenized payment-method descriptions without storing card numbers or bank credentials.

SMS configuration and campaigns

Choose Twilio, Telnyx, Plivo, Vonage, or Custom Webhook in SMS Settings.
Enter the provider credentials and approved sender information, save, and run the connection test.
Create SMS groups or import subscribers from CSV or Excel with country and group assignments.
Create a personalized or group-targeted message using supported merge tags, or ask Erika to prepare a draft.
Send a test, schedule or send the campaign, then review the outbound log and SMS analytics dashboard.
Configure inbound STOP and START handling and confirm the consent text used by the public form.

Front-end shortcodes and appearance

Use [homepro_email_form] for the verified email preference form and [homepro_sms_form] for the verified SMS preference form. Open Form Appearance to configure separate Email and SMS button colors, hover colors, text colors, corner radius, and live previews.

Important provider requirements

The plugin does not include email delivery, SMS message credits, phone numbers, or OpenAI usage. Configure and maintain the selected third-party services separately. SMS availability, sender registration, consent requirements, and charges depend on the chosen provider and destination country.

Troubleshooting

If email does not arrive, verify sender authentication, SMTP delivery, WordPress cron, and campaign queue status.
If SMS authentication or delivery fails, review the provider response, approved sender, destination format, balance, and registration requirements.
If form colors do not update, clear WordPress, CDN, and browser caches.
If WooCommerce documents do not open, resave WordPress permalinks and confirm the My Account endpoints are enabled.
Use the responsive reports and outbound logs to inspect failed recipients, provider responses, and delivery status.

HomePro Mail Gateway

HomePro Mail Gateway provides centralized email-delivery configuration, provider routing,
queue processing, transport logging, and delivery diagnostics.

Common Features

Gmail API integration
SocketLabs API delivery
SMTP provider support
Provider-specific delivery engines
Queue processing
Message and transaction IDs
Transport latency and status logging
Provider health diagnostics
Optional failover
Inbound synchronization where configured

Important Configuration Notes

Keep API credentials and client secrets private.
Use the exact authorized redirect URL shown by the plugin.
Confirm the sending identity with the selected provider.
Review provider quotas, billing, and account restrictions.
Send a test message after saving provider settings.

HomePro WooCommerce Account Manager

HomePro WooCommerce Account Manager allows administrators to manage the customer-facing
WooCommerce My Account navigation.

Common Features

Display default WooCommerce endpoints
Detect compatible extension endpoints
Reorder endpoints
Rename endpoints
Show, remove, and restore endpoints
Add custom endpoints
Apply HomePro or custom colors
Choose horizontal or vertical layouts
Add Plugin Licenses, Plugin Downloads, Subscriptions, Billing, Support, and Documentation

After changing endpoint slugs, go to Settings → Permalinks and click
Save Changes to refresh WordPress rewrite rules.

HomePro Donations

Current version: 1.4.2

HomePro Donations provides responsive fundraising campaigns, Stripe and compatible WooCommerce payments, searchable donor administration, protected bulk actions, and verified full or partial refunds.

Installation and initial setup

Install and activate HomePro Donations.
Open Settings → HomePro Licenses, enter the license key, and activate it.
Open Fundraising Campaigns → Settings and configure the brand name, Stripe test credentials, webhook signing secret, and optional WooCommerce checkout.
Create a campaign with its goal, currency, organizer, location, and suggested amounts.
Publish the campaign and complete test payments before enabling live credentials.

Campaign payments

Stripe Checkout remains available as the standard donation flow.
Logged-in WooCommerce customers can use eligible saved payment methods when WooCommerce checkout is enabled.
Donation checkout removes unrelated WooCommerce fees, order notes, and booking language.
Dedicated HomePro confirmations prevent duplicate WooCommerce donation emails while preserving order processing and My Account records.

Donation administration

Open Fundraising Campaigns → Donations to search donors, email addresses, campaigns, amounts, messages, and payment references. Filter by paid, pending, failed, partially refunded, or refunded status.

Edit a donor name, public anonymous setting, or donor message using the protected row controls.
Select multiple rows to change anonymous display, restore public names, update status, or delete HomePro records.
Review the original amount, total refunded amount, payment method, transaction reference, refund reference, and refund date.
The responsive administration layout supports desktop, tablet, landscape, and mobile screens.

Full and partial refunds

Locate a paid or partially refunded donation.
Choose a full or partial refund and confirm the amount.
Select Process refund and confirm the irreversible provider request.
Verify the new status, refunded total, provider reference, and date.

Stripe and WooCommerce refunds are processed by the base plugin. PayPal and eligible Venmo refunds require the current HomePro PayPal & Venmo extension. Deleting a HomePro donation record does not refund or delete the payment at its provider.

Troubleshooting

If Stripe checkout fails, confirm the active mode, secret key, webhook URL, signing secret, currency, and server connectivity.
If WooCommerce checkout is unavailable, confirm WooCommerce and a compatible gateway are active and the customer is logged in when using a saved method.
If a refund fails, confirm the original transaction reference, refundable balance, provider credentials, and current payment status before retrying.
Use test or sandbox transactions to validate checkout and refunds before processing live donations.

HomePro Donations – PayPal & Venmo Extension

Current version: 1.3.2

This extension adds verified PayPal and eligible Venmo checkout, donor receipts, administrator notifications, and full or partial provider refunds to HomePro Donations.

Requirements and setup

Install and activate HomePro Donations first.
Install and activate the PayPal & Venmo extension as a separate plugin.
Activate its license under Settings → HomePro Licenses.
Open Fundraising Campaigns → PayPal & Venmo.
Enable sandbox mode, enter sandbox client credentials, and save.
Configure donor receipts and administrator notifications, then complete a sandbox donation and refund.
After successful testing, enter live credentials and disable sandbox mode.

Secure checkout behavior

PayPal and eligible Venmo buttons appear on supported HomePro donation forms.
Public checkout avoids cached WordPress cookie nonces and uses server-side origin checks and rate limiting.
The server obtains PayPal OAuth credentials and verifies capture amount, currency, and campaign before finalizing the donation.
Venmo is displayed only when PayPal identifies an eligible donor, account, browser, and device.
Optional debug logging records privacy-safe provider diagnostics without credentials or complete donor details.

Receipts and notifications

Enable donor receipts, administrator notifications, or both. Configure the sender name and email subjects using {campaign}, {amount}, {donor_name}, {payment_method}, and {donation_id}. Reliable delivery requires a working WordPress mail transport.

PayPal and Venmo refunds

Refunds begin in Fundraising Campaigns → Donations. The extension verifies the original PayPal capture, submits an idempotent full or partial provider request, and returns the refund reference to the base Donations plugin. Do not repeatedly submit a refund while a provider response is pending.

Troubleshooting

If buttons do not appear, confirm the base plugin is active, the extension is enabled, credentials match the selected mode, and the campaign form is current.
If Venmo is absent, test on an eligible device and region; PayPal controls Venmo eligibility.
If capture or refund validation fails, confirm the amount, currency, campaign, capture reference, credentials, and provider status.
If email receipts are missing, verify the donor email, notification settings, and WordPress mail delivery.

HomePro LiveChat

HomePro LiveChat provides a branded live-chat widget and WordPress administrator inbox.

Common Features

Responsive front-end chat widget
WordPress dashboard inbox
Custom colors and branding
Conversation notifications
Desktop and mobile compatibility
Custom welcome and availability messages

HomePro Plugin Storefront & Licensing

The Storefront & Licensing plugin manages HomePro plugin sales, WooCommerce products,
licensing, customer downloads, showcase pages, and HomePro Suite access.

Storefront Shortcodes

Complete plugin catalog:

Version 1.9.7
HomePro Bookings & Appointments for WooCommerce
Flexible WooCommerce bookings with responsive management, bulk actions, filters, resources, reminders, exports, and Google Calendar synchronization.
From $99/year
View Details

Catalog with custom columns and limit:

Version 1.9.7
HomePro Bookings & Appointments for WooCommerce
Flexible WooCommerce bookings with responsive management, bulk actions, filters, resources, reminders, exports, and Google Calendar synchronization.
From $99/year
View Details
Version 1.7.1
HomePro ClientConnect Live Chat
White-label AI live chat with a complete 20-entry knowledge base, updated service and pricing guidance, visitor tracking, human transfer, attachments, and a WordPress support inbox.
From $59/year
View Details
Version 1.4.2
HomePro Donations
Fundraising campaigns, donor management, responsive administration, and verified refunds.
From $89/year
View Details
Version 1.3.8
HomePro Email, CRM & SMS
An integrated WordPress platform for email marketing, customer management, quotations, invoices, SMS campaigns, automation, AI-assisted drafting, and performance reporting.
From $249/year
View Details
Version 2.0.1
HomePro Global Language Selector
A searchable global language and country selector with automatic translation, saved visitor preferences, menu placement, and shortcode support.
From $29/year
View Details
Version 0.6.1
HomePro Mail Gateway
Secure inbound and outbound WordPress email transport with Google Workspace, SocketLabs, SMTP, IMAP, queues, and logs.
From $79/year
View Details

Individual plugin showcase:

HomePro PluginHomePro Global Language Selector
A searchable global language and country selector with automatic translation, saved visitor preferences, menu placement, and shortcode support.
Current version: 2.0.1
Help visitors choose their preferred language
HomePro Global Language Selector provides a consumer-facing searchable language and country selector for WordPress. Visitors can search by language or country, choose from a broad global list with representative flags, and keep their preference saved for up to one year.
Global, searchable selection
The selector supports a broad collection of languages and familiar country or regional flags. Automatic translation is language-based, while labels and country references help customers quickly identify the option they need.
Flexible website placement

Search by language name or country.
Add the selector to one or more registered WordPress menu locations.
Place it anywhere using the         
                            
                
                                            
                                            
                                            
                                    
                    
         shortcode.
Show or hide the selected language label beside its flag.
Save the visitor preference for one year.
Protect RTL layouts for Arabic, Hebrew, Persian, and Urdu.
Use responsive desktop, tablet, and mobile presentation.

Designed for international audiences
HomePro Global Language Selector is useful for real-estate websites, accommodations, online stores, service businesses, and organizations serving customers across different countries and languages.
Translation note
Flags are representative identifiers, and automatic translation is language-based. Regional dialects and country-specific wording may vary.
HomePro Email, CRM & SMS
Current version: 1.3.8
HomePro Email, CRM & SMS combines responsive email marketing, subscriber verification, automation, reporting, customer relationship management, quotations, invoices, SMS campaigns, and optional AI-assisted SMS drafting inside WordPress.
Installation and initial setup
Install and activate the HomePro Email, CRM & SMS ZIP.
Open HomePro Email & CRM in WordPress.
Configure the sender name, sender email, company mailing address, and a trusted SMTP or transactional email provider.
Create or import email subscribers, build a template, and send a test campaign.
If using CRM documents, review client fields and confirm the WooCommerce Quotations and Invoices endpoints.
If using SMS, open SMS Settings, select a provider, enter its credentials, test authentication, and send a test SMS before publishing the form.
Optionally add an OpenAI API key for Erika AI-assisted SMS drafting.
Email campaigns and subscriber management
Mailchimp-style visual builder, reusable blocks, HTML import, source editing, and responsive previews.
Campaign-specific sender details, scheduling, queued delivery, pausing, resuming, and test messages.
6-digit verification for public subscriptions and unsubscriptions, directory lookup, consent records, preferences, and suppression controls.
CSV and Excel import or export, contact search, welcome automation, and duplicate-send protection.
Delivery, open, link-click, unsubscribe, recipient, and optional approximate-location reporting.
Configurable automatic resends to non-openers that expire 7 days after the original campaign starts.
CRM, quotations, invoices, and WooCommerce
Use email subscribers as CRM clients with company, phone, billing and shipping addresses, tax ID, tags, notes, status, and preferred payment method.
Create branded quotations and invoices with line items, taxes, discounts, dates, notes, secure public links, email delivery, and print or PDF support.
Convert quotations to invoices and track document statuses and invoice payments.
Display responsive Quotations and Invoices sections in WooCommerce My Account.
Display WooCommerce tokenized payment-method descriptions without storing card numbers or bank credentials.
SMS configuration and campaigns
Choose Twilio, Telnyx, Plivo, Vonage, or Custom Webhook in SMS Settings.
Enter the provider credentials and approved sender information, save, and run the connection test.
Create SMS groups or import subscribers from CSV or Excel with country and group assignments.
Create a personalized or group-targeted message using supported merge tags, or ask Erika to prepare a draft.
Send a test, schedule or send the campaign, then review the outbound log and SMS analytics dashboard.
Configure inbound STOP and START handling and confirm the consent text used by the public form.
Front-end shortcodes and appearance
Use [homepro_email_form] for the verified email preference form and [homepro_sms_form] for the verified SMS preference form. Open Form Appearance to configure separate Email and SMS button colors, hover colors, text colors, corner radius, and live previews.
Important provider requirements
The plugin does not include email delivery, SMS message credits, phone numbers, or OpenAI usage. Configure and maintain the selected third-party services separately. SMS availability, sender registration, consent requirements, and charges depend on the chosen provider and destination country.
Troubleshooting
If email does not arrive, verify sender authentication, SMTP delivery, WordPress cron, and campaign queue status.
If SMS authentication or delivery fails, review the provider response, approved sender, destination format, balance, and registration requirements.
If form colors do not update, clear WordPress, CDN, and browser caches.
If WooCommerce documents do not open, resave WordPress permalinks and confirm the My Account endpoints are enabled.
Use the responsive reports and outbound logs to inspect failed recipients, provider responses, and delivery status.
HomePro Donations
Current version: 1.4.2
HomePro Donations provides responsive fundraising campaigns, Stripe and compatible WooCommerce payments, searchable donor administration, protected bulk actions, and verified full or partial refunds.
Installation and initial setup
Install and activate HomePro Donations.
Open Settings → HomePro Licenses, enter the license key, and activate it.
Open Fundraising Campaigns → Settings and configure the brand name, Stripe test credentials, webhook signing secret, and optional WooCommerce checkout.
Create a campaign with its goal, currency, organizer, location, and suggested amounts.
Publish the campaign and complete test payments before enabling live credentials.
Campaign payments
Stripe Checkout remains available as the standard donation flow.
Logged-in WooCommerce customers can use eligible saved payment methods when WooCommerce checkout is enabled.
Donation checkout removes unrelated WooCommerce fees, order notes, and booking language.
Dedicated HomePro confirmations prevent duplicate WooCommerce donation emails while preserving order processing and My Account records.
Donation administration
Open Fundraising Campaigns → Donations to search donors, email addresses, campaigns, amounts, messages, and payment references. Filter by paid, pending, failed, partially refunded, or refunded status.
Edit a donor name, public anonymous setting, or donor message using the protected row controls.
Select multiple rows to change anonymous display, restore public names, update status, or delete HomePro records.
Review the original amount, total refunded amount, payment method, transaction reference, refund reference, and refund date.
The responsive administration layout supports desktop, tablet, landscape, and mobile screens.
Full and partial refunds
Locate a paid or partially refunded donation.
Choose a full or partial refund and confirm the amount.
Select Process refund and confirm the irreversible provider request.
Verify the new status, refunded total, provider reference, and date.
Stripe and WooCommerce refunds are processed by the base plugin. PayPal and eligible Venmo refunds require the current HomePro PayPal & Venmo extension. Deleting a HomePro donation record does not refund or delete the payment at its provider.
Troubleshooting
If Stripe checkout fails, confirm the active mode, secret key, webhook URL, signing secret, currency, and server connectivity.
If WooCommerce checkout is unavailable, confirm WooCommerce and a compatible gateway are active and the customer is logged in when using a saved method.
If a refund fails, confirm the original transaction reference, refundable balance, provider credentials, and current payment status before retrying.
Use test or sandbox transactions to validate checkout and refunds before processing live donations.
HomePro Donations – PayPal & Venmo Extension
Current version: 1.3.2
This extension adds verified PayPal and eligible Venmo checkout, donor receipts, administrator notifications, and full or partial provider refunds to HomePro Donations.
Requirements and setup
Install and activate HomePro Donations first.
Install and activate the PayPal & Venmo extension as a separate plugin.
Activate its license under Settings → HomePro Licenses.
Open Fundraising Campaigns → PayPal & Venmo.
Enable sandbox mode, enter sandbox client credentials, and save.
Configure donor receipts and administrator notifications, then complete a sandbox donation and refund.
After successful testing, enter live credentials and disable sandbox mode.
Secure checkout behavior
PayPal and eligible Venmo buttons appear on supported HomePro donation forms.
Public checkout avoids cached WordPress cookie nonces and uses server-side origin checks and rate limiting.
The server obtains PayPal OAuth credentials and verifies capture amount, currency, and campaign before finalizing the donation.
Venmo is displayed only when PayPal identifies an eligible donor, account, browser, and device.
Optional debug logging records privacy-safe provider diagnostics without credentials or complete donor details.
Receipts and notifications
Enable donor receipts, administrator notifications, or both. Configure the sender name and email subjects using {campaign}, {amount}, {donor_name}, {payment_method}, and {donation_id}. Reliable delivery requires a working WordPress mail transport.
PayPal and Venmo refunds
Refunds begin in Fundraising Campaigns → Donations. The extension verifies the original PayPal capture, submits an idempotent full or partial provider request, and returns the refund reference to the base Donations plugin. Do not repeatedly submit a refund while a provider response is pending.
Troubleshooting
If buttons do not appear, confirm the base plugin is active, the extension is enabled, credentials match the selected mode, and the campaign form is current.
If Venmo is absent, test on an eligible device and region; PayPal controls Venmo eligibility.
If capture or refund validation fails, confirm the amount, currency, campaign, capture reference, credentials, and provider status.
If email receipts are missing, verify the donor email, notification settings, and WordPress mail delivery.
HomePro ClientConnect Live Chat
Current version: 1.7.1
HomePro ClientConnect Live Chat adds a white-label AI and live-support experience to WordPress. It combines an editable 20-entry knowledge base, optional OpenAI conversation, visitor tracking, human representative transfer, attachments, email alerts, and a responsive WordPress support inbox.
Installation and setup
Install and activate the HomePro ClientConnect Live Chat ZIP.
Open HomePro ClientConnect in WordPress.
Set the business name, assistant name, greeting, launcher text, accent color, and left or right placement.
Review and customize the 20 knowledge entries.
Optionally connect OpenAI and configure email notifications.
Main features
White-label AI conversation with optional OpenAI integration.
Up to 20 editable knowledge entries for services, pricing, Cloud plans, plugins, accounts, and support.
Visitor name, email, message, page-context, and activity tracking.
Human representative transfer and administrator-started conversations.
PDF and image attachments up to 5 MB.
Open, pending, and closed conversation controls.
Responsive desktop, tablet, and mobile widget.
Troubleshooting
If the launcher is not visible, confirm that the plugin is active, the launcher is enabled, and no caching or optimization plugin is delaying its scripts. If email alerts do not arrive, verify the recipient address and test the site mail transport. For AI replies, confirm the API credentials and knowledge-base settings.
Contact Support
HomePro Bookings & Appointments for WooCommerce
Current version: 1.9.7
HomePro Bookings & Appointments for WooCommerce turns WooCommerce products and services into bookable appointments, consultations, rentals, and other time-based purchases. It supports availability calendars, time slots, people, resources, pricing rules, reminders, exports, analytics, and Google Calendar synchronization.
Installation and setup
Install and activate WooCommerce.
Install and activate HomePro Bookings & Appointments.
Edit a WooCommerce product and enable its booking options.
Configure duration, availability, blocked dates, capacity, buffers, people, resources, and pricing.
Optionally connect Google Calendar through OAuth and select the destination calendar.
Publish the product and complete a test booking through checkout.
Main features
Minute, hour, day, or month booking duration.
Fixed or customer-defined durations, buffers, notice periods, and advance-booking limits.
Responsive calendars with server-verified dates and time slots.
People, staff, resources, capacities, and additional pricing.
WooCommerce cart, checkout, orders, customer accounts, payments, and HPOS support.
Responsive All Bookings administration with search, status, service, and date filters.
Compact mobile month calendar with booking counts, touch navigation, appointment cards, and a landscape agenda.
Individual selection, select all, bulk confirmation, bulk cancellation, and protected record deletion.
Manual bookings, reminders, CSV exports, iCalendar files, and Google Calendar synchronization.
Storefront software products remain excluded from booking validation and booking checkout language.
Shortcodes
[homepro_booking_search] displays the booking search interface. [homepro_booking_calendar product_id="123"] displays a calendar for a specific product.
Troubleshooting
If no time slots appear, review the product availability, duration, capacity, blocked dates, and timezone. If the original WooCommerce service price is missing, resave the product and confirm its regular price. If Google Calendar events are not created, reconnect OAuth, verify the selected calendar, and confirm that the WooCommerce payment reached a paid status.
Contact Support
License Activation, Renewal, and Restricted Mode
Every current HomePro consumer plugin includes a shared license screen under Settings → HomePro Licenses. Enter the license key, select Save and Activate, and use Check Status whenever the website needs to refresh its license record.
Active license
An active license allows full plugin administration, eligible updates, downloads, and support for the licensed website count.
14-day renewal grace period
When a license expires, the plugin remains fully manageable for 14 days. WordPress administrators receive a renewal notice showing the remaining grace period. Renewing and activating a valid key restores or preserves full access automatically.
Restricted read-only mode
After the grace period, existing public services and stored customer data remain available. Administrators can continue viewing records, reports, and permitted exports, but creating, sending, changing, or deleting plugin-managed items is blocked until renewal.
Existing bookings, chats, donation pages, account pages, language selection, and mail transport remain available.
Existing contacts, campaigns, messages, quotations, invoices, bookings, donations, logs, and reports remain visible.
Permitted exports, downloads, reports, print views, and customer data access remain available.
No customer or operational data is deleted when a license expires.
Plugin updates, new downloads, support, additional website activations, and administrative changes require an active license.
Connection protection
A previously valid installation receives a temporary 7-day connection grace period if the licensing server cannot be reached. This prevents a brief network or server interruption from immediately restricting the plugin.
Renew or Manage a License
Features
Search languages by language name or country
Broad global language list with representative country flags
Automatic translation with saved visitor preference for one year
WordPress menu-location integration and shortcode placement
Responsive desktop, tablet, and mobile selector
RTL layout protection for Arabic, Hebrew, Persian, and Urdu
Pricing
Personal
1 website
Includes 1 year of updates and support
$29/year
Add to CartPay Now
Business
Most Popular
10 websites
Includes 1 year of updates and support
$49/year
Add to CartPay Now
Agency
Unlimited websites
Includes 1 year of updates and support
$99/year
Add to CartPay Now
Secure WooCommerce checkout
PayPal
30-Day Money-Back Guarantee
Support & DocumentationView Plans

Full pricing comparison:

Plugin Personal Business Agency
HomePro Suite $499 $799 $1299
HomePro ClientConnect Live Chat $59 $99 $199
HomePro Email, CRM & SMS $249 $399 $699
HomePro Mail Gateway $79 $149 $299
HomePro Donations $89 $149 $299
HomePro PayPal & Venmo $39 $69 $149
HomePro Global Language Selector $29 $49 $99
HomePro Bookings & Appointments for WooCommerce $99 $199 $399
HomePro WooCommerce Account Manager $49 $89 $199

Plugin	Personal	Business	Agency
HomePro Suite	$499	$799	$1299
HomePro ClientConnect Live Chat	$59	$99	$199
HomePro Email, CRM & SMS	$249	$399	$699
HomePro Mail Gateway	$79	$149	$299
HomePro Donations	$89	$149	$299
HomePro PayPal & Venmo	$39	$69	$149
HomePro Global Language Selector	$29	$49	$99
HomePro Bookings & Appointments for WooCommerce	$99	$199	$399
HomePro WooCommerce Account Manager	$49	$89	$199

Latest releases and changelogs:

HomePro ClientConnect Live Chat v1.7.1
Version 1.7.1

• Added shared license activation, a 14-day renewal grace period, a 7-day connection safeguard, and safe read-only administration after expiration.

• Added a complete 20-entry default knowledge base.

• Updated service, pricing, HomePro Cloud, plugin, account, and support guidance.

• Retained optional OpenAI-powered continuous conversation and white-label business branding.

• Retained visitor tracking, admin-started conversations, live-representative transfer, email notifications, and conversation status controls.

• Retained PDF and image attachments up to 5 MB.

• Responsive across desktop, tablet, and mobile devices.
HomePro Email, CRM & SMS v1.3.8
Version 1.3.8

• Added shared license activation, a 14-day renewal grace period, a 7-day connection safeguard, and safe read-only administration after expiration.

• Expanded HomePro Email Campaigns into HomePro Email, CRM & SMS.

• Added integrated CRM client profiles, customer details, tags, notes, addresses, and WooCommerce synchronization.

• Added branded quotations and invoices with secure links, email delivery, status tracking, quotation conversion, print or PDF support, and WooCommerce My Account access.

• Added a separate SMS subscriber directory, groups, country-aware normalization, CSV and Excel import or export, scheduling, verification, merge tags, and inbound STOP or START handling.

• Added Twilio, Telnyx, Plivo, Vonage, and custom webhook SMS providers with connection testing and provider diagnostics.

• Added Erika AI-assisted SMS drafting through the OpenAI Responses API.

• Added responsive SMS analytics, outbound logs, delivery tracking, provider responses, and administrator SMS alerts.

• Added separate Email and SMS form appearance controls with live previews and an in-plugin user manual.

• Retained the responsive email builder, verified email preferences, scheduling, welcome automation, reporting, and controlled resends to non-openers.
HomePro Mail Gateway v0.6.1
Version 0.6.1

• Added shared license activation, a 14-day renewal grace period, a 7-day connection safeguard, and safe read-only administration after expiration.

• Correctly treats the SocketLabs ErrorCode Success response as an accepted request.

• Adds provider-level parsing for success, warning, and failure responses.

• Adds safe request diagnostics and raw SocketLabs response visibility without exposing the API key.

• Uses the current inject-cx SocketLabs endpoint and modern Bearer authentication by default.

• Improves transaction receipt and message ID capture.



Version 0.5.0

• Added a dedicated Mail Providers health page.

• Added SocketLabs Bearer and Basic authentication diagnostics with automatic fallback.

• Added provider health, latency, HTTP status, and transaction receipt storage.

• Added optional transport failover and corrected SocketLabs payload and receipt parsing.
HomePro Donations v1.4.2
Version 1.4.2

• Added shared license activation, a 14-day renewal grace period, a 7-day connection safeguard, and safe read-only administration after expiration.

• Added a responsive donation administration workspace with status filters and search across donors, campaigns, amounts, references, and messages.

• Added secure donor-name, anonymous-display, and donation-message editing.

• Added bulk anonymous-display, public-name, status, and record-management actions.

• Added full and partial provider refunds with refund amount, status, reference, and date tracking.

• Added Stripe and WooCommerce refund processing plus the provider extension hook used by PayPal and eligible Venmo.

• Preserved public campaign pages, existing records, reports, exports, and dedicated donor confirmations after expiration.
HomePro PayPal & Venmo v1.3.2
Version 1.3.2

• Added shared license activation, a 14-day renewal grace period, a 7-day connection safeguard, and safe read-only administration after expiration.

• Added verified full and partial PayPal and eligible Venmo refunds from the HomePro Donations administration screen.

• Added server-side PayPal OAuth, capture-reference validation, idempotent refund request identifiers, and provider refund-reference tracking.

• Preserved secure public checkout, origin checks, rate limiting, amount and currency verification, donor receipts, and administrator notifications.

• Preserved public payment flows and existing transaction data after expiration.
HomePro Global Language Selector v2.0.1
Version 2.0.1

• Added shared license activation, a 14-day renewal grace period, a 7-day connection safeguard, and safe read-only administration after expiration.

• Added a searchable consumer-facing language and country selector.

• Added a broad global language list with representative country flags.

• Added automatic translation and saved visitor preference for one year.

• Added integration with registered WordPress menu locations.

• Added responsive desktop, tablet, and mobile design.

• Added RTL layout protection for Arabic, Hebrew, Persian, and Urdu.

• Retained shortcode support with optional labels.
HomePro Bookings & Appointments for WooCommerce v1.9.7
Version 1.9.7

• Refined the WooCommerce booking product Description area to match the HomePro booking interface.

• Added a restrained HomePro content card with improved tabs, typography, spacing, links, lists, media, and mobile readability.

• Preserved Related Articles pagination, duplicate heading cleanup, recursion and memory protection, responsive booking administration, Storefront-safe checkout behavior, and consumer licensing.



Version 1.9.6

• Added pagination to booking product Related Articles with 3 articles per page and up to 9 matched or recent articles.

• Removed the leftover theme generated Related Articles heading beneath the HomePro article cards.

• Added recursion protection and per-request caching to WooCommerce booking-cart detection to prevent PHP memory exhaustion.

• Preserved responsive Related Articles cards, article matching and fallback behavior, consumer licensing, mobile booking administration, and Storefront-safe checkout behavior.



Version 1.9.2

• Added shared consumer licensing with renewal and connection safeguards and safe read-only administration after expiration.

• Added a compact mobile month calendar, booking-count indicators, touch-friendly date navigation, readable appointment cards, and a 2-column landscape agenda.

• Redesigned All Bookings for portrait and landscape mobile layouts.

• Added individual selection, select all, secure individual and bulk deletion, bulk confirmation, and bulk cancellation.

• Added search, status, service, and date-range filters.

• Renamed the customer navigation catalog from Services to Bookings and preserved redirects for prior URLs.

• Restored Storefront product exclusion so software purchases never require a booking date or time.

• Limited booking validation, labels, fields, language, and pricing to genuine booking products.

• Loads translations at WordPress init to avoid WordPress 6.7 and later early translation notices.

• Fixed HomePro software license products being rejected for a missing booking date and time.

• Booking validation, fields, pricing, and Book Now language now apply only to genuine booking products.

• HomePro Plugin Storefront products are explicitly excluded from all booking validation.

• Added shared license activation, a 14-day renewal grace period, a 7-day connection safeguard, and safe read-only administration after expiration.

• Added consumer-facing primary, hover, and accent color preferences.

• Added a polished settings preview and embedded Google Calendar setup instructions.

• Added Google OAuth connection, selected-calendar support, token refresh, and automatic event synchronization after successful payment.

• Added responsive booking calendars, available time slots, dynamic quotes, resources, people pricing, reminders, analytics, CSV, and iCalendar exports.

• Added WooCommerce HPOS, cart, checkout, order, service-price recovery, and booking-specific checkout language.

• Responsive across desktop, tablet, and mobile devices.
HomePro WooCommerce Account Manager v1.2.3
Version 1.2.3 defers translated endpoint labels until WordPress init, preventing WordPress 6.7 and later early translation notices. Version 1.2.2 added shared license activation, a 14-day renewal grace period, a 7-day connection safeguard, and safe read-only administration after expiration. Existing customer account endpoints remain available.

HomePro Suite presentation:

Best ValueHomePro Suite
All current HomePro plugins in one license, including Email, CRM & SMS, unrestricted languages, bookings, live chat, and complete WooCommerce My Account endpoint control.
Personal
1 website
Includes 1 year of updates and support
$499/year
Add to CartPay Now
Business
Most Popular
10 websites
Includes 1 year of updates and support
$799/year
Add to CartPay Now
Agency
Unlimited websites
Includes 1 year of updates and support
$1299/year
Add to CartPay Now
Secure WooCommerce checkout
PayPal
30-Day Money-Back Guarantee

Administrative Areas

Dashboard
Plugin Showcase
Plugin Downloads
Plugin Licenses
Download Logs
Pricing catalog
Product color preferences

HomePro Suite

HomePro Suite provides a bundled way to purchase the included HomePro plugins under one
license plan.

Suite benefits may include:

Access to included HomePro plugins
Unified licensing
Secure downloads
Eligible product updates
Documentation and customer support
Access according to Personal, Business, or Agency activation limits

The exact included plugins and plan terms are displayed on the current HomePro Suite
product page.

System Requirements

Recommended environment:

Current supported WordPress release
PHP 8.0 or newer
Current supported WooCommerce release where required
MySQL 5.7 or newer, or compatible MariaDB version
HTTPS and a valid SSL certificate
Working WordPress scheduled tasks or server cron
Adequate PHP memory and upload limits
A modern supported browser

Review the compatibility notes on each plugin showcase page because requirements may vary.

Troubleshooting

Plugin Will Not Install

Confirm that the file is a directly installable plugin ZIP.
Do not upload a package ZIP that contains another ZIP.
Confirm that the ZIP contains a valid WordPress plugin PHP file.
Check the server upload-size limit.

Plugin Page Shows Old Content

Clear WordPress cache.
Clear server or CDN cache.
Clear browser cache.
Confirm that the latest plugin version is active.

Endpoint Returns a 404 Error

Go to Settings → Permalinks.
Click Save Changes.
Refresh the My Account page.

Email Is Not Delivered

Send a provider test message.
Review HomePro Mail Gateway logs.
Confirm the API key or OAuth connection.
Review provider quota and billing status.
Verify the sender email and domain.

License Does Not Activate

Copy the license key without spaces.
Confirm that the key belongs to the installed plugin.
Confirm that the license is active and unexpired.
Check whether the activation limit has been reached.
Confirm the website can communicate over HTTPS.

Download Is Missing

Confirm the license is active.
Confirm the release ZIP has been published.
Confirm the customer is signed in to the purchasing account.
Refresh the Plugin Downloads endpoint.

Frequently Asked Questions

Will an update overwrite my settings?

HomePro plugin updates are designed to preserve existing settings and customer data.
Always create a backup before applying an update to a production website.

Can I move a license to another website?

License transfers may be available depending on the license plan, activation limit, and
current activation status. Deactivate the old website before activating the new one.

Can multiple HomePro plugins work together?

Yes. HomePro plugins are designed to integrate with the same storefront, licensing,
downloads, and customer-account ecosystem.

Can I upgrade my plan?

Eligible customers may upgrade from Personal to Business, Agency, or HomePro Suite through
the available account or product options.

Does every plugin require WooCommerce?

Not necessarily. WooCommerce is required for storefront purchasing, billing, customer
downloads, and licensing functions. Individual plugin functionality may have different
requirements.

Are payment-processing fees added to the customer’s price?

HomePro does not add the former 4.5% platform service fee to plugin orders. Payment processors
may deduct their own merchant-processing fee from the merchant payout.

Contact HomePro Support

For installation assistance, licensing questions, plugin downloads, payment issues,
troubleshooting, or technical support, visit:

Support and Documentation:

HomePro Plugins – Support & Documentation

Contact HomePro:

Contact Us

Include the Following Information

Plugin name
Plugin version
WordPress version
WooCommerce version, when applicable
PHP version
License plan
Order number, when applicable
Detailed description of the issue
Steps required to reproduce it
Screenshots or exact error messages

Do not send passwords, complete payment-card information, API secrets, or private license
keys in an unsecured support message.