Last updated: July 19, 2026

Privacy Policy

HomePro (“HomePro,” “we,” “us,” or “our”) operates the website located at https://homeprolisting.com, together with its related websites, mobile features, property listings, booking services, products, communications, and other services collectively referred to as the “Service.”

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use the Service, create an account, submit a property listing, make a purchase, request a service, communicate with us, or otherwise interact with HomePro.

By using the Service, you acknowledge that you have read and understood this Privacy Policy. Your use of the Service is also subject to our Terms and Conditions.

Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use the Service, and information received from service providers or other authorized sources.

Personal and Contact Information
We may collect your name, email address, telephone number, mailing address, billing address, business name, account details, and other information that can be used to contact or identify you.

Account Information
When you register for an account, we may collect your username, password or other authentication information, account preferences, profile information, and activity associated with your account.

Transaction and Payment Information
When you purchase a product, book a service, purchase a membership, submit a paid listing, or complete another transaction, we may collect information relating to the transaction, including the product or service purchased, transaction amount, payment status, billing details, order history, and transaction identifiers.

Payments may be processed by third-party payment processors. HomePro generally does not directly receive or store complete credit card, debit card, or bank account numbers when a payment is processed through a third-party payment provider.

Property and Listing Information
We may collect property addresses, listing descriptions, photographs, videos, pricing, availability, ownership or authorization information, agent or property-manager details, and other information submitted in connection with a property listing, accommodation, rental, or real estate-related service.

Information submitted for publication as part of a property listing or professional profile may be publicly visible through the Service.

Communications
We may collect information contained in emails, forms, messages, support requests, telephone communications, reviews, surveys, and other communications sent to or received from HomePro.

Device, Usage, and Log Information
When you access the Service, we may automatically collect information such as your Internet Protocol address, browser type, browser version, device type, operating system, approximate location, referring website, pages visited, links selected, time and date of access, time spent on pages, and other technical or usage information.

Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, software development kits, and similar technologies to operate the Service, remember preferences, understand usage, improve performance, provide security, measure advertising, and personalize content.

How We Use Information

We may use collected information to:

• Operate, maintain, provide, and improve the Service.
• Create and manage user accounts.
• Publish, manage, promote, and display property listings and professional profiles.
• Process purchases, bookings, memberships, service requests, and other transactions.
• Connect users with property owners, property managers, real estate professionals, service providers, or other requested professionals.
• Communicate with users regarding accounts, orders, listings, bookings, inquiries, and support requests.
• Send administrative notices, service updates, confirmations, and security messages.
• Send newsletters, promotional messages, and marketing communications where permitted by law.
• Personalize content, advertising, and user experiences.
• Analyze website traffic, user activity, and Service performance.
• Detect, investigate, and prevent fraud, misuse, unauthorized activity, security incidents, and violations of our policies.
• Process refunds, chargebacks, complaints, account reviews, and transaction disputes.
• Comply with applicable laws, regulations, court orders, subpoenas, and lawful government requests.
• Protect the rights, safety, security, and property of HomePro, our users, and others.
• Establish, exercise, or defend legal claims.

Payment Processing

We may use third-party payment processors, including PayPal and other available payment providers, to process payments made through or in connection with the Service.

When you make or receive a payment, certain Personal Information and transaction information may be shared with the applicable payment processor for purposes including payment authorization, transaction processing, identity verification, fraud prevention, account security, regulatory compliance, account review, refund processing, chargebacks, and dispute resolution.

Payment processors collect, use, retain, and disclose information in accordance with their own terms, security practices, and privacy policies. We encourage you to review the privacy policy of the payment provider you use.

HomePro may retain transaction records where reasonably necessary for accounting, tax, legal, fraud-prevention, contractual, dispute-resolution, and business-record purposes.

Cookies

Cookies are small files placed on your browser or device. They may allow the Service to recognize your browser, remember your preferences, maintain your session, understand how the Service is used, and provide relevant content or advertising.

We may use the following types of cookies:

• Necessary cookies: Used to operate the Service, maintain security, process transactions, and provide requested features.
• Preference cookies: Used to remember account settings, language, location, and other preferences.
• Analytics cookies: Used to understand website traffic, visitor activity, and Service performance.
• Advertising cookies: Used to measure advertising, limit repeated advertisements, and provide content or advertising based on user activity where permitted.

You may configure your browser to reject or delete cookies. However, disabling necessary cookies may prevent certain portions of the Service from working properly.

Analytics and Advertising

We may use third-party analytics and advertising services, including services provided by Google, to understand how users interact with the Service, measure advertising performance, improve functionality, and provide relevant advertising.

These providers may collect device identifiers, cookie information, IP addresses, browsing activity, interaction information, and similar technical information in accordance with their own privacy policies.

HomePro may use remarketing or audience services to display advertisements to individuals who previously visited or interacted with the Service. Advertising providers may use cookies or similar technologies to select, personalize, measure, and deliver advertisements.

You may manage certain Google advertising preferences through Google My Ad Center. You may also use the Google Analytics Opt-out Browser Add-on, where available.

Marketing Communications

We may use your contact information to send newsletters, property updates, service announcements, promotions, surveys, and other information that may be of interest to you where permitted by applicable law.

You may unsubscribe from promotional email communications by selecting the unsubscribe link included in the message or by contacting us. Even after you unsubscribe from promotional communications, we may continue sending non-promotional messages relating to your account, transactions, security, listings, bookings, or requested services.

Where required, you may opt out of promotional text messages by replying STOP or following the instructions included in the message. Message and data rates may apply.

Service Providers

We may engage third-party companies, contractors, and individuals to perform services for us or on our behalf. These providers may assist with website hosting, website administration, cloud storage, communications, customer support, analytics, advertising, payment processing, fraud prevention, security, property services, booking support, and professional services.

Service providers may access Personal Information only as reasonably necessary to perform their services, comply with legal obligations, protect security, or support HomePro’s legitimate business operations.

How We Disclose Information

We may disclose information in the following circumstances:

• With your direction or consent: When you request or authorize us to disclose information.
• To complete requested services: When disclosure is necessary to connect you with a property owner, property manager, real estate professional, service provider, or other party involved in the requested service.
• To payment processors: To process payments, prevent fraud, complete account reviews, investigate transactions, manage refunds, or resolve disputes.
• To service providers: To companies and individuals that perform services on our behalf.
• For legal compliance: When required by law, subpoena, court order, regulation, or lawful government request.
• For protection and security: When reasonably necessary to protect HomePro, our users, another person, or the public from fraud, harm, unlawful activity, security threats, or violations of our agreements.
• In connection with a business transaction: As part of a merger, acquisition, financing, reorganization, sale of assets, transfer of operations, bankruptcy, or similar business transaction.

HomePro does not disclose Personal Information publicly except where the user submits information for publication, such as information included in property listings, reviews, advertisements, or professional profiles.

Sale or Sharing of Personal Information

HomePro does not sell Personal Information in exchange for money.

Certain advertising or analytics activities may be considered “sharing,” “targeted advertising,” or a “sale” under some privacy laws, even where no money is exchanged. Where applicable, users may request to opt out of such activities by contacting us or using any privacy-preference tools made available through the Service.

Data Retention

We retain Personal Information for as long as reasonably necessary to provide the Service, maintain accounts, complete transactions, manage listings and bookings, comply with legal and tax obligations, maintain financial records, prevent fraud, resolve disputes, enforce agreements, and protect our legal rights.

Retention periods may vary depending on the type of information, the purpose for which it was collected, the nature of the user relationship, contractual obligations, and applicable legal requirements.

User Data Deletion

You may request deletion of Personal Information associated with your account by emailing users@homeprolisting.com, calling +1 (800) 694-9561, or using any deletion option available in the “My Account” section of the Service.

We may take reasonable steps to verify your identity before processing a deletion request.

We will process verified deletion requests in accordance with applicable law. We may retain certain information where reasonably necessary to:

• Complete or document a transaction.
• Maintain financial, tax, and accounting records.
• Detect and prevent fraud, abuse, and security incidents.
• Resolve disputes, refunds, complaints, and chargebacks.
• Enforce our agreements and policies.
• Comply with legal, regulatory, or contractual obligations.
• Establish, exercise, or defend legal claims.
• Protect the rights, safety, and security of HomePro and others.

Deleting an account may not automatically remove information that was previously made public, copied by another user, provided to an independent third party, or retained in backups for a limited period.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to Personal Information we maintain about you.
• Request correction of inaccurate Personal Information.
• Request deletion of Personal Information.
• Request information regarding how we collect, use, and disclose Personal Information.
• Request a portable copy of certain Personal Information.
• Opt out of certain targeted advertising, sale, or sharing activities.
• Withdraw consent where processing is based on consent.
• Appeal the denial of a privacy request where applicable.
• Exercise applicable privacy rights without unlawful discrimination.

To submit a privacy request, contact us at users@homeprolisting.com. We may request information reasonably necessary to verify your identity, locate your records, and protect your information from unauthorized access.

An authorized agent may submit a request on your behalf where permitted by law. We may require proof of the agent’s authorization and may independently verify your identity.

International Transfers

HomePro and its service providers may process or store information in the United States, Lebanon, and other jurisdictions in which HomePro, its users, or its service providers operate.

Privacy and data-protection laws in these jurisdictions may differ from the laws in your state, province, or country. Where required, we will use reasonable measures intended to protect Personal Information transferred across jurisdictions.

Data Security

We use commercially reasonable administrative, technical, and organizational safeguards intended to protect Personal Information against accidental loss, unauthorized access, misuse, alteration, and disclosure.

However, no method of transmission over the Internet and no electronic storage system is completely secure. We cannot guarantee the absolute security of Personal Information.

You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us if you believe your account has been accessed or used without authorization.

Third-Party Websites and Services

The Service may include links to websites, applications, payment processors, social media platforms, property providers, and other services that are not operated or controlled by HomePro.

This Privacy Policy does not apply to the privacy practices of independent third parties. We encourage you to review the privacy policies and terms of each third-party service you visit or use.

HomePro is not responsible for the content, security, privacy policies, or practices of independent third-party websites or services.

Children’s Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect Personal Information directly from children under 18.

If you are a parent or legal guardian and believe that a child has provided Personal Information to HomePro without appropriate authorization, please contact us. If we determine that Personal Information was collected from a child in violation of applicable law, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, business operations, or legal obligations.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of the page. Changes become effective when the updated Privacy Policy is posted unless a different effective date is stated.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or HomePro’s privacy practices, please contact us:

HomePro
Website: https://homeprolisting.com
Email: users@homeprolisting.com
Telephone: +1 (800) 694-9561