HomePro ClientConnect Live Chat

Connect customers through AI and live support

HomePro ClientConnect Live Chat 1.7.1 provides a white-label website chat experience with optional OpenAI-powered conversation, a complete 20-entry default knowledge base, active visitor tracking, human representative transfer, attachments, and a WordPress support inbox. It helps businesses answer common questions automatically while keeping staff available for conversations that require personal assistance.

Complete knowledge base and updated guidance

The included knowledge base covers common service, pricing, HomePro Cloud, plugin, account, and support questions. Administrators can customize up to 20 FAQ or guidance entries, update the business information, and optionally connect OpenAI for continuous conversation based on the configured content.

Live support and visitor management

• Customize the business name, assistant label, launcher text, widget title, greeting, accent color, and left or right placement.
• Capture visitor names, email addresses, messages, and page context.
• Track active visitors and begin conversations from the WordPress inbox.
• Transfer visitors from the assistant to a live representative.
• Allow PDF, JPG, PNG, GIF, and WebP attachments up to 5 MB.
• Send email notifications and manage open, pending, and closed conversations.
• Use a responsive interface across desktop, tablet, and mobile devices.

White-label business presentation

The consumer edition uses neutral defaults and lets each site owner define the assistant identity and business branding. HomePro ClientConnect Live Chat is suitable for real estate, hospitality, professional services, e-commerce, home services, and other organizations that need an integrated customer-support channel.

Configuration

After activation, open HomePro ClientConnect in WordPress to configure branding, the 20 knowledge entries, email alerts, attachment handling, visitor tracking, live-agent preferences, and optional OpenAI settings.